THE RESOURCE CENTER

Articles in Managing People at Work frequently refer to on-line resources. Here in the Resource Center you'll find supplemental references, including live links, keyed to specific articles -- the articles and the links go together.

Each of the links included here has been verified and is periodically re-verified. From time to time, though, resources go off-line with little or no notice. If you find a link that is no longer valid, or you know of others that should be included here but are conspicuous by their absence, please contact the Resource Center Manager. Thanks 1,000,000!

• "Polishing Up Presentations" from Number 225 (December 2000), 6.

• "How to Keep Your Talent on Board" from Number 209 (August 1999), 2.
• "Make Your Team a Project Machine" from Number 210 (September 1999), 1.
• "Reduce Turnover with "Re-Recruiting" from Number 212 (November 1999), 1-2.

• "Continue Your Education . . . Now!" from Number 197 (August 1998), 4.
• "Learn a New Language from Your Desktop" from Number 198 (September 1998), 7.
• "Finding a 'Virtual Mentor': Expert Sources for Career Advice" from Number 198 (September 1998), 7.
• "Beat Your Boss to the Punch" from Number 198 (September 1998), 7.
• "Help Prepare the Workers of Tomorrow" from Number 198 (September 1998), 7.
• "A Bottom-Line Idea: Don't Throw Away Old Business Outfits" from Number 198 (September 1998), 7.
• "When You Feel Stuck in a Rut . . ." from Number 199 (October 1998), 7.
• "Salary Surveys Proliiferate Across the Internet" from Number 200 (November 1998), 7.
• "Before You Take That 'Incredible' Job, Read This" from Number 200 (November 1998), 7.
• "Don't Wait for Career Planning" from Number 201 (December 1998), 7.
• "Tips for Scoring Points with Your New Boss" from Number 201 (December 1998), 7.
• "Writing an Effective E-Resume" from Number 202 (January 1999), 7.
• "Evaluate the True Cost of Your Daily Commute" from Number 202 (January 1999), 7.
• "Is a Position Abroad Right for You?" from Number 203 (February 1999), 7.
• "Make Sure Your 401(k) Is Doing Its Job for You" from Number 203 (February 1999), 7.
• "How Much Do You Need to Save for Retirement?" from Number 204 (March 1999), 7.
• "Should You Follow Your Boss to Success?" from Number 205 (April 1999), 7.
• "Develop a Personal Career Marketing Plan" from Number 205 (April 1999), 7.
• "The Top Job Skills for the 21st Century" from Number 206 (May 1999), 7.
• "Managing Your Reputation" from Number 206 (May 1999), 7.
• "Important Advice for Mid-Career Managers" from Number 207 (June 1999), 7.
• "How Good Is Your Goal Setting?" from Number 207 (June 1999), 7.
• "Mentoring Across Cultures" from Number 208 (July 1999), 7.
• "Women Can Bridge Retirement Gender Gap" from Number 208 (July 1999), 7.

• "Getting Employees to Tell the Whole Truth" from Number 198 (September 1998), 2.
• "Tips for Leaving Voice Mail Messages That Work" from Number 198 (September 1998), 2.
• "Make Your Web Site Appealing to Applicants" from Number 199 (October 1998), 2.
• "Teaching Client Contact 101" from Number 203 (February 1999), 2.
• "Begin Your Presentations with Stories, Not Jokes" from Number 203 (February 1999), 2.
• "Policies and Procedures to Promote Better E-mail" from Number 203 (February 1999), 2.
• "Should You Try to Eliminate Your Accent?" from Number 205 (April 1999), 2.
• "Fonts, Fonts, Fonts! Picking the Right Ones" from Number 205 (April 1999), 2.
• "Put a Positive Spin on Customer Calls" from Number 206 (May 1999), 2.
• "Write Want-Ads That Find Who You Want" from Number 206 (May 1999), 2.
• "Tips for Teleconferencing" from Number 207 (June 1999), 2.
• "Communicating with Customers" from Number 208 (July 1999), 2.
• "Make Your Voice-Mail Helpful to Your Callers" from Number 208 (July 1999), 2.
• "Measure the Writing Skill of Job Applicants" from Number 208 (July 1999), 2.

• "Polish the Team's Speaking Skills" from Number 215 (February 2000), 8.

• "Getting Results from 'Generation Y'" from Number 216 (March 2000), 2.
• "Hiring Older Workers" from Number 217 (April 2000), 2.
• "Communicating with a Diverse Team" from Number 222 (September 2000), 6.
• "Bridging Between a Young Team and a Veteran Boss" from Number 225 (December 2000), 7.

• "Mastering Active Listening" from Number 218 (May 2000), 1-2.

• "Effective Coaching: Tips for Working with Your People" from Number 198 (September 1998), 4.
• "A Personality Profile with a Twist" from Number 199 (October 1998), 4.
• "Hire Change-Competent Staff" from Number 201 (December 1998), 4.
• "Tips for Making Your Workplace 'Meaningful'" from Number 201 (December 1998), 4.
• "The Seven Drivers of Employee Commitment" from Number 201 (December 1998), 4.
• "Consider Applicants' First Impressions" from Number 203 (February 1999), 4.
• "How to Evaluate Your Performance Evaluations" from Number 203 (February 1999), 4.
• "Take Charge of Work-Life Issues" from Number 204 (March 1999), 4.
• "Is Your Enterprise Losing Its Best Female Talent?" from Number 204 (March 1999), 4.
• "Making the Most of the First 90 Days" from Number 205 (April 1999), 4.
• "Create a Great Workplace - Now!" from Number 206 (May 1999), 4.
• "Test Your ADA and FMLA Knowledge" from Number 206 (May 1999), 4.
• "Learn the 'CLUES' for Better Hiring" from Number 206 (May 1999), 4.
• "Keeping Your Gen-X Employees Excited" from Number 206 (May 1999), 4.
• "Why Do People Quit? Find Out" from Number 207 (June 1999), 4.
• "Are Your People Getting Enough Sleep?" from Number 207 (June 1999), 4.
• "How to Assign Tasks Effectively" from Number 208 (July 1999), 4.
• "Deliver Fundamentals and Improve Retention" from Number 208 (July 1999), 4.
• "When Key Staffers Burn Out" from Number 220 (July 2000), 6.

• "When a Staff Member Boils Over" from Number 209 (August 1999), 7.

• "Can Your Team Survive These Simulations?" from Number 198 (September 1998), 5.
• "Is Your Team Playing 'Buzzword Bingo?'" from Number 198 (September 1998), 5.
• "Storytelling: A Leadership Key" from Number 199 (October 1998), 5.
• "Leadership Tips from the Mountaintop" from Number 199 (October 1998), 5.
• "Work/Life Balance Can Boost Your Bottom Line" from Number 200 (November 1998), 5.
• "Re-Energize Your Tired Team: Five Ways to Stop Slumps, Banish Burnout" from Number 200 (November 1998), 5.
• "Know When Group Mentoring Works Best" from Number 201 (December 1998), 5.
• "Leading the Multi-National Team" from Number 202 (January 1999), 5.
• "Avoid 'Work/Family Backlash'" from Number 202 (January 1999), 5.
• "Make Room for Religion on Your Team" from Number 203 (February 1999), 5.
• "Quick Ways to Break the Bad-Attitude Habit" from Number 203 (February 1999), 5.
• "Letting Team Members Decide Their Own Jobs" from Number 204 (March 1999), 5.
• "Ask Basic Questions About Team Roles, Goals" from Number 205 (April 1999), 5.
• "Manage Worker Politics and Maintain Morale" from Number 205 (April 1999), 5.
• "Grief, Loss and Team Leadership" from Number 205 (April 1999), 5.
• "What Good Leaders Shouldn't Know" from Number 206 (May 1999), 5.
• "Gauging Work-Life Policies' Impact" from Number 206 (May 1999), 5.
• "So Who Is an Employee and Not a 'Contractor'?" from Number 207 (June 1999), 5.
• "Resources to Support Child-Care Programs" from Number 207 (June 1999), 5.
• "Reinventing the 'Dumb Project'" from Number 207 (June 1999), 5.
• "Rewarding Teams for Teamwork" from Number 208 (July 1999), 5.
• "Look Beyond Sports for Successful Team Models" from Number 208 (July 1999), 5.
• "Creativity Comes from Creative Meetings" from Number 208 (July 1999), 5.
• "Point the Way to Outstanding Service" from Number 211 (October 1999), 4-5.
• "Accelerating Your Team's Development" from Number 212 (November 1999), 4-5.
• "Build Your Team While Helping Others" from Number 213 (December 1999), 7.
• "Turning Departments into Teams" from Number 215 (February 2000), 4-5.
• "Be a Caring Leader" from Number 219 (June 2000), 4-5.
• "Helping Relocated Workers Fit In" from Number 224 (November 2000), 7.
• "Fix Those Telecommuting Problems" from Number 226 (January 2001), 2.

• "Is Drug Abuse a Disability?" from Number 210 (September 1999), 3.
• "Drug Testing Questioned" from Number 213 (December 1999), 3.
• "Can You Require Re-Hab?" from Number 221 (August 2000), 3.
• "Immigration Law Basics" from Number 223 (October 2000), 3.

• "Termination the Right Way" from Number 213 (December 1999), 4-5.
• "Strengthening Your Team's Creativity" from Number 214 (January 2000), 4-5.
• "Preparing for Consultants" from Number 218 (May 2000), 4.

• "Start Process Improvement -- Now!" from Number 216 (March 2000), 4-5.
• "Delegating Without Tears" from Number 217 (April 2000), 4-5.
• "Mastering Performance Reviews" from Number 226 (January 2001), 4-5.

• "Improve Your Work Space" from Number 211 (October 1999), 2.
• "Recognizing Your Average Workers" from Number 219 (June 2000), 7.
• "Coping with Long and Changing Hours" from Number 220 (July 2000), 2.
• "Help Your People Choose to Change" from Number 221 (August 2000), 4.
• "Helping New Hires Help You" from Number 224 (November 2000), 4.
• "When You're Understaffed" from Number 225 (December 2000), 4.

• "Communicate Better with Your Boss" from Number 211 (October 1999), 8.

• "Caught in the Stress Cycle?" from Number 198 (September 1998), 6.
• "New Tips for Time Management" from Number 198 (September 1998), 6.
• "Work the Grapevine Without Getting Tangled" from Number 198 (September 1998), 6.
• "Distance Education Designed for Women" from Number 198 (September 1998), 6.
• "A Bottom-Line Idea: Relocating?" from Number 199 (October 1998), 6.
• "Make Business Travel Easier" from Number 201 (December 1998), 6.
• "Give Appropriate Business Gifts" from Number 202 (January 1999), 6.
• "Make Time to Read More with Managers' Book Clubs" from Number 202 (January 1999), 6.
• "When Every Day Is 'Casual Day'" from Number 203 (February 1999), 6.
• "What's Your Emotional IQ?" from Number 203 (February 1999), 6.
• "Hold Fewer, Shorter, Better Meetings" from Number 204 (March 1999), 6.
• "Become a 'Conference Commando'" from Number 204 (March 1999), 6.
• "Improve Your Outlook by Taking a 'Data Fast'" from Number 204 (March 1999), 6.
• "Giving Your Office a Makeover" from Number 205 (April 1999), 6.
• "Is Your Workplace Too Loud?" from Number 205 (April 1999), 6.
• "Tips for Using Your Personal Organizer" from Number 205 (April 1999), 6.
• "What Do You Need to Read to Succeed?" from Number 205 (April 1999), 6.
• "Avoid Stress Mis-Management" from Number 206 (May 1999), 6.
• "Finding Your 'Optimum Velocity'" from Number 206 (May 1999), 6.
• "Internet Services Help Busy Travelers" from Number 206 (May 1999), 6.
• "Sage Advice on Managing Oneself" from Number 207 (June 1999), 6.
• "Tactical Tips for the Online Learner" from Number 207 (June 1999), 6.
• "Craft Your Personal Finance Disaster Plan" from Number 207 (June 1999), 6.
• "How Do You Deal with Conflict?" from Number 208 (July 1999), 6.
• "Tips for the Home-Office Worker" from Number 208 (July 1999), 6.
• "Combining Business, Pleasure on the Road" from Number 208 (July 1999), 6.
• "Chronically Late? These Tips Can Help!" from Number 208 (July 1999), 6.

• "The Rules on Workplace Safety" from Number 196 (July 1998), 7-8.
• "Dealing with Differences" from Number 198 (September 1998), 3.
• "Know Your Customers' 'Cycle of Service'" from Number 200 (November 1998), 3.
• "Don't Court ADA Trouble by 'Association'" from Number 200 (November 1998), 3.
• "Help Curtail Workplace Violence: Domestic Abuse Can Affect Your Team Directly" from Number 200 (November 1998), 3.
• "Take These Crucial Steps to Protect Trade Secrets" from Number 201 (December 1998), 3.
• "Supreme Court May Add Costs to Discrimination" from Number 201 (December 1998), 3.
• "Act to Stop Substance Abuse" from Number 202 (January 1999), 3.
• "Prepare for the Retirement Boom" from Number 203 (February 1999), 3.
• "Safe Driving Cuts Costs, Improves Productivity" from Number 203 (February 1999), 3.
• "Use Your Head Before You Shred, Experts Say" from Number 203 (February 1999), 3.
• "How to Decide When to Cut Your Losses" from Number 204 (March 1999), 3.
• "Mental Health and the ADA" from Number 204 (March 1999), 3.
• "Gathering Competitive Intelligence" from Number 205 (April 1999), 3.
• "When Workers Have Learning Disabilities" from Number 206 (May 1999), 3.
• "Crime, Credit, and Candidates" from Number 206 (May 1999), 3.
• "How Do You Make an Ethics Program Work?" from Number 207 (June 1999), 3.
• "How Do You Manage Change?" from Number 207 (June 1999), 3.
• "How to Move Your Office" from Number 208 (July 1999), 3.
• "Are You Solving the Wrong Problems?" from Number 208 (July 1999), 3.
• "What You Can Ask in Job Interviews" from Number 208 (July 1999), 3.
• "Keeping Your Team Ethical" from Number 215 (February 2000), 1.

• "How Well Does Your Team Manage Knowledge?" from Number 209 (August 1999), 3.
• "Test Your Facilitation Skills" from Number 210 (September 1999), 3.
• "Sexual Harassment and the Law" from Number 212 (November 1999), 3.
• "Managing Diversity" from Number 214 (January 2000), 3.
• "Resourcing Your Employees" from Number 218 (May 2000), 3.
• "How Do You Handle Conflict?" from Number 222 (September 2000), 3.
• "What's Your Learning Style?" from Number 223 (October 2000), 3 .
• "Are You a Big-Picture Thinker?" from Number 224 (November 2000), 3.

• "Managing Teen Workers" from Number 222 (September 2000), 7.

• "'Ex-Talent Can Be the Best Talent'" from Number 200 (November 1998), 1.
• "'Know How to Handle Office Romance'" from Number 200 (November 1998), 1.
• "New Law Transforms Job Training" from Number 201 (December 1998), 1.
• "New Website Simplifies Labor Law" from Number 202 (January 1999), 1.
• "Employees Check Their References" from Number 203 (February 1999), 1.
• "Labor Shortage Impacts Diversity" from Number 205 (April 1999), 1.
• "Read Between the Lines in Interviews" from Number 206 (May 1999), 1.
• "People Issues Key to Merger Success" from Number 206 (May 1999), 1.
• "Become a Teacher of Change" from Number 207 (June 1999), 1.
• "Motivation Leads to Innovation" from Number 208 (July 1999), 1.

• "Federal Job Protections for Gays Upheld by House" from Number 198 (September 1998), 1.
• "Census Reports Increases in Workforce's Education" from Number 199 (October 1998), 1.
• "Make Sure People See Your FMLA Information" from Number 200 (November 1998), 1.
• "Workers Eager to Help in Volunteer Efforts" from Number 200 (November 1998), 1.
• Study Links Imminent Employee Turnover, Theft" from Number 201 (December 1998), 1.
• "Workers' Money Worries Threaten Productivity" from Number 202 (January 1999), 1.
• "New Federal Rules Limit Work Driving by Teens" from Number 202 (January 1999), 1.
• "New Benefits to Help Non-Driving Commuters" from Number 203 (February 1999), 1.
• "Battles Expected Over New Ergonomics Rules" from Number 203 (February 1999), 1.
• "Suit Highlights Rights of Employee-Jurors" from Number 204 (March 1999), 1.
• "Benefits Trends Seen Pressuring Employers" from Number 204 (March 1999), 1.
• "Avoiding Trouble with 'Permatemps'" from Number 205 (April 1999), 1.
• "More on OSHA Ergonomic Rules" from Number 205 (April 1999), 1.
• "'Mental Drug Test' Becoming Popular" from Number 206 (May 1999), 1.
• "Average Work-Bias Jury Award Triples" from Number 206 (May 1999), 1.
• "Work/Life Balance Is #1 Career Concern" from Number 207 (June 1999), 1.
• "Communication Key to Safety" from Number 207 (June 1999), 1.
• "Training Has Clear Impact on Results" from Number 208 (July 1999), 1.
• "Setting Standards for Service Work" from Number 208 (July 1999), 1.

• "Investigating Sexual Harassment" from Number 221 (August 2000), 6.

• "Keeping Your Staff Healthy" from Number 214 (January 2000), 7.

• "E-Mail Security Scare: Popular Programs Could Let in Viruses" from Number 198 (September 1998), 8.
• "Virtual Postcards Send a Message" from Number 198 (September 1998), 8.
• "The Last Laugh: The Mindless Jobs of America" from Number 198 (September 1998), 8.
• "The Last Laugh: The Silicon Valley Tarot Deck" from Number 199 (October 1998), 8.
• "Be Responsive to Privacy Issues: Survey Sees Concern Among Customers, Net Users" from Number 200 (November 1998), 8.
• "Are You Ergonomically Correct?" from Number 200 (November 1998), 8.
• "Flying Beyond the PalmPilot" from Number 201 (December 1998), 8.
• "Track Workers' Time by Computer" from Number 201 (December 1998), 8.
• "Stretching Software Combats RSIs" from Number 202 (January 1999), 8.
• "Outfitting the 'Alternative Office'" from Number 203 (February 1999), 8.
• "Tips for Improving Your Website" from Number 203 (February 1999), 8.
• "Monitor Employees' Web Usage" from Number 205 (April 1999), 8.
• "Telecommuting and Security" from Number 206 (May 1999), 8.
• "Cultural Sensitivity in Cyberspace" from Number 206 (May 1999), 8.
• "Mastering Web Job Recruiting" from Number 207 (June 1999), 8.
• "Making a Good Presentation" from Number 208 (July 1999), 8.
• "Y2K Information on the Web" from Number 208 (July 1999), 8.
• "Avoiding Software Piracy" from Number 217 (April 2000), 8.
• "Promote Appropriate -- and Effective -- Internet Use" from Number 219 (June 2000), 8.
• "Making Sure E-learning Works" from Number 220 (July 2000), 7.
• "When the E-Mail Rules Are Broken" from Number 223 (October 2000), 8.

• "When and How to Offer First Aid" from Number 226 (January 2001), 8.

• "Keeping Telecommuters Safe at Home" from Number 216 (March 2000), 8.

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