KEEPING CONFLICTS TO A MINIMUM


	You CAN keep conflicts in your department to a minimum.
To keep things running smoothly in your area, do you:

	Listen carefully to employees to prevent misunderstandings?

	Monitor employees' work to help you understand and
	coordinate their actions?

	Encourage employees to come to you when they can't solve
	problems with co-workers on their own?

	Clear the air with regular meetings that give employees a
	chance to discuss grievances?

	Provide a suggestion box, check it frequently, and personally
	reply to all signed suggestions?

	Offer as much information as possible about decisions (yours 	
	and management's) to minimize confusion and resentment?

	Use employee surveys to look for conflicts that haven't yet surfaced?

Does that help? YES or NO